Delivery Policy
All items will be dispatched within 1-2 working days. Small items will be sent by Royal Mail 2nd Class, larger items may be couriered.
Delivery for overseas is possible, please contact me for price.
The above may change due to workloads and seasonal variations, if I do have any delays I will inform you and advise of a revised completion date. Estimated date of dispatch will be confirmed with your order confirmation I send you by email. If your order is not available for delivery after 14 days you are entitled to cancel your order and receive a refund of monies paid to me. The goods you order will be delivered to the address you give when you place your order. If delivery cannot be made to your address for reasons under my control, I will inform you as soon as possible and refund or re-credit you for any sum that has been paid by you or debited from your credit card for delivery. Every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, I will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery. In this case, I will inform you as soon as possible.
Returns & Refunds policy
Changed your mind? Not a problem.
Conditions for returns:
In order for the goods to be eligible for a return, please make sure that:
The goods were purchased in the last 14 days
The goods are in the original packaging
The following goods cannot be returned:
The supply of goods made to your specifications or clearly personalised.
I reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the goods to us. Please contact me for the address details.
I cannot be held responsible for goods damaged or lost in return shipment. Therefore, I recommend an insured and trackable mail service. I am unable to issue a refund without actual receipt of the goods.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact me by e-mail below
